‘Love it or exchange it’ is our IKEA 90-day trial policy for newly purchased mattresses. It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. So, after you’ve slept on it a while, you can exchange your mattress if you find it too firm or too soft. When you've found your perfect match, you can sleep easy for years to come with our free 10-year mattress warranty.
Things to note: IKEA mattress exchange
- You can exchange or return your mattress once within 90 days with proof of purchase.
- The only condition is that it’s not dirty, marked or damaged.
- The policy doesn’t apply to bed bases, bed slats or mattress toppers.
- New mattresses often feel a bit too firm, so wait at least a month for your body to get used to the mattress and for the mattress to get used to your body.
- To get the best comfort you also need the right pillow, make sure you have a pillow that suits you and your new mattress.
- Once you’ve found your perfect mattress, it’ll be covered by our 10-year mattress warranty
- If your mattress exchange is an upgrade, you’ll just cover the price difference between the original and the replacement. (Delivery/pickup fees apply)
- If the replacement’s price is lower, we’ll credit the difference to an IKEA refund card for you to use towards a future purchase. (Delivery/pickup fees apply)
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