Welcome

• Resolving Contact Sync Issues in Stream Portal

  Check Sync Settings – Ensure contact sync is enabled under Settings > Integrations. Refresh API Connection – Go to Settings > API Keys and click Reconnect to refresh the connection. Verify Data Format...

• KAYAKO-47772

  Test - https://trilogy-eng.atlassian.net/browse/KAYAKO-47772 Hariharan Thiagarajan...

• How to automate responses to customers?

  Overview Kayako has a suite of tools to help you automate the flow of conversations through your support team. Whether you want to set reply and resolution deadlines, automate conversation updates, sc...

• Sticky toolbar test

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• Test Article 27

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• Test article

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• Using Macros to Automate Common Replies and Updates in Conversations

  Overview.  Macros can save your team a ton of time by automating common replies or notes or even making common updates to conversation fields — all of which saves you valuable clicks. Macros can also ...

• Testing Instances

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• Tagging and Increasing Conversation Priorities That Breached SLAs

  Test 4...

• Assigning and Prioritizing Conversations Based on Subject Lines

  New articlet...