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  • The IKEA ‘Love it or exchange it’ mattress exchange policy

    ‘Love it or exchange it’ is our IKEA 90-day trial policy for newly purchased mattresses. It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sur...

  • I need replacement parts/hardware for my item

    I need replacement parts/hardware for my item Sometimes, spare parts go missing. We apologize for any inconvenience. Here you will find out how to get some hardware parts replaced for free. If the har...

  • Can I return an item without a receipt?

    Can I return an item without a receipt? Receipts are necessary for refunds back to original payment method. However, other options are available. Don't worry, if you have lost your receipt there are p...

  • The IKEA return policy

    The IKEA return policy We’ve detailed everything about our generous IKEA return policy on this page that apply regardless of how you made your purchase. Too big? Too small? Too something else? If you’...

  • Resolving Contact Sync Issues in Stream Portal

    Check Sync Settings – Ensure contact sync is enabled under Settings > Integrations. Refresh API Connection – Go to Settings > API Keys and click Reconnect to refresh the connection. Verify Data Format...

  • KAYAKO-47772

    Test - https://trilogy-eng.atlassian.net/browse/KAYAKO-47772 Hariharan Thiagarajan...

  • How to automate responses to customers?

    Overview Kayako has a suite of tools to help you automate the flow of conversations through your support team. Whether you want to set reply and resolution deadlines, automate conversation updates, sc...

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